Shipping policy

Shipping Policy

Thank you for shopping with Kozmetic. This Shipping Policy explains how orders are processed and delivered.

Order Processing Time

Orders are typically processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

Delivery times may vary depending on your location and the shipping method selected during checkout. Estimated delivery times are provided for reference only and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is confirmed.

Order Tracking

Once your order has been shipped, tracking information may be provided through email or other available communication methods.

Delivery Delays

While we aim to deliver orders on time, delays may occur due to weather conditions, courier issues, customs procedures, or other unforeseen circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Kozmetic is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order is lost or arrives damaged during transit, please contact us as soon as possible so we can assist in resolving the issue with the shipping provider.

International Shipping

International shipping availability may vary depending on the destination country and applicable shipping restrictions.

Changes to This Shipping Policy

Kozmetic reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon publication on the website.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Email: kozmetic498@gmail.com